Frequently Asked Questions

Everything you need to know about your Fedeli experience.

What shipping methods do you offer?

We provide standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic or international return.

How do I care for my Fedeli garments?

To maintain the quality of our premium fabrics, we recommend following the specific care instructions on each garment's label. Most of our high-end pieces require professional dry cleaning or a gentle hand wash.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer shop-now-pay-later options.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international customs and duties coverage?

For most international destinations, duties and taxes are calculated at checkout to ensure a seamless delivery experience without unexpected fees upon arrival.